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Contact Us

New client and general inquiry form is further down on this page**



Jennifer Falbo-Negron and/or Hugo Negron

Phoenix Rising Solutions, LLC

333 N. Randall Road

Suite 21

Saint Charles, IL 60174


Office Location

by Appointment (Appt) Only

West Suburban Location:

333 N. Randall Road

Suite 21

Saint Charles, IL 60174


Off of Randall Rd by the intersection with Dean Street (nearby to US-20 and I-88)


Contact Form, below (preferred)

Phone: 630-526-4325

We are providing telehealth for both Illinois and Indiana residents

as well as in-person services at our Illinois office.


We are here to help you with your stressors or concerns and welcome your contact form submission as a first step to meeting you.


Counseling Hours by Appt Only

Mondays, administrative work day

Tuesdays 12pm-7:30pm

Wednesdays 12pm-7:30pm

Thursdays 9am-4:30pm

Fridays 9am-2:30pm

Saturdays, closed for appts

Sundays, closed for appts


**For new counseling clients to get started with your free, 15-minute, phone consultation; to work on your resume/interviewing skills; and for other inquiries, kindly fill out the short contact form below.


If you are in crisis or an emergency situation, call 911, go to the nearest emergency room, or call your doctor's office.


Please note that communication through e-mail, text, or via the phone cannot be fully protective of your private health information. We use a HIPPA-compliant phone and text system for counseling clients.


We hope to work with you soon. Be well and thank you for visiting our website.

First Name:*

Last Name:*




Address 1:

Address 2:




Reason for seeking therapy or other services (including resumes/interviewing, yoga, etc.):*

For therapy only: A mind-body approach is utilized. Are you open to such an approach? Kindly explain:*

For therapy only: Please provide your insurance plan and type (PPO, BCO, HMO, Medicaid) or if Self-Pay:*

Other Comments (i.e., for helpful information not collected above):*

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