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Contact Us

New client and general inquiry form is further down on this page**



Jennifer Falbo-Negron and/or Hugo Negron

Phoenix Rising Solutions, LLC

333 N. Randall Road

Suite 21

Saint Charles, IL 60174


Office Location

by Appointment (Appt) Only

West Suburban Location:

333 N. Randall Road

Suite 21

Saint Charles, IL 60174


Off of Randall Rd by the intersection with Dean Street (nearby to US-20 and I-88)


Contact Form, below (preferred)

Phone: 630-526-4325

We are providing telehealth for both Illinois and Indiana residents

as well as in-person services at our Illinois office.


We are here to help you with your stressors or concerns and welcome your contact form submission as a first step to meeting you.


Counseling Hours by Appt Only

Mondays, administrative work day

Tuesdays 12pm-7:30pm

Wednesdays 12pm-7:30pm

Thursdays 9am-4:30pm

Fridays 9am-2:30pm

Saturdays, closed for appts

Sundays, closed for appts


**For new counseling clients to get started with your free, 15-minute, phone consultation; to work on your resume/interviewing skills; and for other inquiries, kindly fill out the short contact form below. If you encounter any issues with the website form, feel free to contact Jennifer at (630) 526-4325 x1.


If you are in crisis or an emergency situation, call 911, go to the nearest emergency room, or call your doctor's office.


Please note that communication through e-mail, text, or via the phone cannot be fully protective of your private health information. We use a HIPPA-compliant phone and text system for counseling clients.


We hope to work with you soon. Be well and thank you for visiting our website.

First Name:*


Address 1:



Last Name:*


Address 2:



Reason for seeking therapy or other services (including resumes/interviewing, yoga, etc.):*

For therapy only: A mind-body approach is utilized. Are you open to such an approach? Kindly explain:*

For therapy only: Please provide your insurance plan and type (PPO, BCO, HMO, Medicaid) or if Self-Pay:*

Other Comments (i.e., for helpful information not collected above):*

Thanks for submitting!

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